eSIM ACTIVATION INSTRUCTIONS

what you need before

  • eSIM capable phone
  • eSIM QR code (received by email or through the MobiMatter app/web)
  • Good WiFi connection, preferably not a satellite connection (found on ships or airplanes) or free WiFis (like in airports or cafes) , as these might not work.

01

step

Go to Good WiFi connection, preferably not a satellite connection (found on ships or airplanes) or free WiFis (like in airports or cafes) , as these might not work.

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02

step

Go to Use QR Code

step2

03

step

Scan the QR code given to you.

step3

04

step

After scanning, click on "Activate eSIM", please note that this process may take a few minutes

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05

step

Done! When you want to start using the eSIM, see the "Start using the eSIM" section below.

START USING THE eSIM

01

step

Find the newly added eSIM in the list, if you have a lot of eSIMs, it would be the  last one on that list.  In this example below it is noted as <"Business", , click and enable "Data Roaming"

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02

step

Click on Cellular Plan Label, and set a custom label for the plan. Enter your order number

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03

step

Go to Settings > Cellular (or Settings >Mobile Data)

04

step

Click on Cellular / Mobile Data on top of the screen, then choose the eSIM you'd like to use as you named it in the steps before. please note that this process may take a few minutes

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